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Terms & Conditions

1. Booking, Modification & Cancellation Fees

No-Fee Modification/Cancellation: You may cancel or modify your booking up to 24 hours before the scheduled trip date with no charge.

Late Cancellation / No-Show: Cancellations or modifications made less than 24 hours before the trip, or failure to show up, will incur 100% charge of your prepaid deposit.

Force Majeure / Operator-Initiated Cancellation: No fee will apply if Fish This Mexico cancels your activity, or it cannot be rescheduled due to:

  • Rough sea conditions
  • Medical reasons (with valid medical certificate submitted within 24 hours of cancellation/no-show)

2. Transfers Cancellation Policy

  • Cancellations 2 days or more before: No penalty.
  • Cancellations 1 day before: 100% of the reservation charge.
  • Reimbursement (100%): Applies if:
    • The service provider cancels the transfer.
    • You present a valid medical certificate for illness.
  • No-Show: Failure to arrive at the scheduled time incurs 100% of the reservation charge.

3. Tour Cancellation Policy

  • Cancellations 2 days or more before: No penalty.
  • Cancellations 1 day before: 100% of the reservation charge.
  • Reimbursement (100%): Applies if:
    • The service provider cancels any booked/reserved service.
    • You present a valid medical certificate for illness.
    • Cancellations or changes are made before 11:00 AM on the day before the tour.
  • No-Show: Failure to arrive on the scheduled date/time is non-refundable.
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