Frequently asked questions
Where is Fish This! located?
Fish This! is conveniently located in the heart of Playa del Carmen off of Calle 38 just steps from the sea. You will check in for your adventure at Xico Dive Center located on Calle Flamingos.
Where do the tours go?
We depart from Playa del Carmen. Our fishing trips range from nearby Punta Venado, just 35 minutes away, to the rich fishing grounds of Puerto Aventuras, about an hour from shore.
Our snorkeling adventures go to Punta Inah Bay where you can easily spot medium and large fish, turtles, and stingrays.
What time do you depart?
Our 4 hour tours have departure times throughout the day until 1:00 PM. For your safety and comfort, tours of 6 hours or 8 hours only have morning departures to ensure your safe return before sunset.
What fish will I catch?
The seasonality of the fish depends on the month of your tour. Please review the fish calendar to see which fish you can expect to catch during your visit.
Do you provide equipment?
Whether you choose a snorkeling or fishing tour, our charters come with all of the top quality equipment you require for your adventure.
What is included in the price of the tour?
When you book with us you are hiring a private tour which means you will have full access to a boat and captain for the duration you have booked. We will also provide beverages and cookies for snacks.
Can we bring our own snacks?
Absolutely! If you are the type to get hungry, please feel free to bring your own snacks and beverages aboard. This is your private charter and we would like you to feel at home.
Is service charge included?
Our price covers the cost of the boat rental, hiring of the captain and crew, equipment, beverages and snacks. Tips and service charge are not included in the price. To show your appreciation it is customary to tip your captain 15-20% who shares the tip with the crew .
What is your cancelation policy?
The 30% deposit required to book your adventure is non-refundable. In the event that you are unable to make your scheduled time, please notify us 48 hours in advance and we will try to reschedule.
As our adventures are weather dependent, sometimes the port will be closed and we will not be able to go out on the water for your safety. In the event, that we can not go out due to weather for your planned time, we will try our best to accommodate your booking during your visit. If we are unable to reschedule due to weather we will refund your deposit.
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